We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • John Brown

    September 14, 2020

    Very, very nice - no pressure. Willing to listen to what you want. The price was reasonable. The staff was great. I will tell people about your service. Thanks again! Read more

  • Joann Clay

    September 14, 2020

    You helped us decide what we could and could not afford. Also, you were so nice to us and helped us to understand the value of a funeral. Thank you so much for ll you did for us. You were nice - all of you! Read more

  • Tammy Paul

    September 14, 2020

    Very kind and understanding in all aspects. Considerate of my feelings. Read more

  • Anthony Estep

    September 14, 2020

    In my book they handled everything as if it would have been one of their family members. They are a class act in my book. Both Al and Shirley went over and above their call of duty in my book Highest regards for both. They are a class act. Thank you both!! Read more

  • Marta Gouge

    September 11, 2020

    From Shirley answering the phone in a warm, heartfelt, welcoming manner, I felt she cared about me and my family and my needs. I did not feel rushed or pressured by her or the director. Thank you for a wonderful experience considering the reason. Read more

  • Tracey Folmsbee

    September 11, 2020

    Helpful staff, compassionate, empathetic and walked me through entire process. They really could not have been more helpful. Read more

  • Billy Dykes

    July 15, 2020

    Very helpful, very friendly. Didn't know what to do and led in the right direction. Very helpful. Read more

  • Irene Hollars

    June 22, 2020

    Mountain Empire made our family feel at ease. From our first call to Mountain Empire they took care of all our needs at a price that didn't beat anyone else. Truly a blessing that God put these people in our path. Read more

  • Erin Maude

    June 22, 2020

    We have had a top notch experience. Everyone has been kind, respectful and honest throughout the process. Ms. Shirley is a gem! Read more

  • Ruby Mitkus

    June 22, 2020

    Very kind and compassionate and didn't push prices the first thing on us during this very difficult time. Read more

  • Barbara Woodby

    June 22, 2020

    Everyone was so helpful and compassionate. They treated our family with kindness, love and honor. Read more

  • Kristina Toles

    June 22, 2020

    My experience with you all have been great, from my first phone call to you until I picked up dad. Giving me the flag for him touched my heart in many ways. Thank you for handling everything for me. Read more

  • Edda Bayer

    June 17, 2020

    It was the kind way you answered all of our concerns. We are thankful for everything and more. Read more

  • Janet Dugger

    June 17, 2020

    Very professional and compassionate service. Read more

  • Barbara Martin

    June 17, 2020

    Mountain Empire Cremation and Burial was able to meet our needs. Both, Shirley and Mr. Dugger were kind, patient and informative with any questions I may have had. Read more

  • Donnie

    June 17, 2020

    Excellent price, friendly helpful, down to earth staff. Very knowledgeable and compassionate. 5 star experience. Highly recommended. Read more

  • Debbie Higgins

    June 17, 2020

    Dear Mr Empire Cremation, I just want to really say Thank You So Very Much especially to Eden that helped me and my mother Judy Hyduk with the passing of my Step Father in October 2019 (Robert Joe Hyduk) and since his passing my moma passed away in Feb and she had life insurance so we were able to give her a funeral but I 've had 2 cousin brother and sister Ina CLay Cole and Donald Lynn Clay that like my Step Father did nt have life insurance and you have all been so so very nice and helpful and a lady named Shirley that helped my Aunt Joann.I can t express how Very helpful and professional not to mention how caring Eden and Shirley both are, they truly have hearts of Gold.And I sincerely want to say Thank You Sincerely for helping my family and my cousins families also.We 've had several deaths in our family since October 2019 and I just could nt say enough kind words about the people that work here that truly have a heart of Gold.God Bless You All for being so helpful in our time of grief.None of us have the promise of tommorrow I 've learned that the hard way and I just want to say Thank You for being so helpful and kind to me and my family and our cousins families.Sincerely from Mrs.Debbie Higgins. Read more

  • Janice Thomas

    May 13, 2020

    They are nothing short of "wonderful" people. Kind, caring, courteous "great" people. Would recommend them again and again. Read more

  • Mike Kuntz

    April 15, 2020

    The gentleman we spoke to and Shirley were very helpful and showed care, compassion and were great about explaining everything to us and answering all our questions. We are greatly thankful. Read more

  • Harry Diehl

    April 15, 2020

    Staff was very sympathetic and helpful. Read more

  • Ann Cannon

    March 12, 2020

    We appreciated the kind and compassionate service provided. We were treated with the upmost dignity and respect. Thank you. Read more

  • Paula Gilbo

    February 13, 2020

    I already told 2 people about Mountain Empire. Better prices. Eden is easy to talk to. She does a good job. Read more